Conversations
that close
themselves.
PraxTalk is the AI-native customer messaging platform. One inbox for live chat, email, WhatsApp, voice and in-app — with Atlas, an autonomous agent that resolves common conversations end to end.
instead of placeholder logos
Six agents. One conversation.
Zero hand-offs.
Atlas isn't a chatbot bolted onto a helpdesk. It's a multi-agent runtime that reads your knowledge base, your product API, and the customer's own session — then takes action.
Resolver Agent
Understands intent across 104 languages, follows multi-step procedures, and escalates only when confidence drops below your threshold.
Copilot for humans
Live drafting, tone matching, and one-click summaries inside every reply box. Agents stay in flow — Atlas does the typing.
Smart routing
Sentiment, plan tier, language and current topic — all weighed in real time before the ticket lands.
Self-writing KB
Atlas drafts knowledge articles from resolved tickets, then PRs them to your help center with citations.
drafted 14m ago · 3 sources
[ review & publish ]
Voice & channel parity
Phone, WhatsApp, email, in-app, Slack, Messenger, SMS — Atlas reasons identically across every surface.
Outcomes, not tickets.
Atlas can issue refunds, change subscriptions, dispatch shipping labels and update CRM records — under the policies you set. Every action is logged, reversible, and explainable.
Compliance & redaction
Field-level PII redaction before any prompt leaves your tenant. GDPR on roadmap; SOC 2 Type II planned for v1.0.
One platform replaces the six tabs in your stack.
Tawk.to. Intercom. Crisp. LiveChat. Drift. HubSpot Chat. Most teams stitch two or three together. PraxTalk is built to consolidate the workflow — and add an autonomous AI layer none of them ship natively.
PraxTalk is in open beta — this table reflects the v1.0 release scope.
Comparison verified against each vendor's public pricing and product pages on May 3, 2026. Vendor names, logos, and trademarks are property of their respective owners — used here for comparative reference only under fair use. Sources: intercom.com/pricing, hubspot.com/products/service, livechat.com/pricing, drift.com/pricing, crisp.chat/pricing, tawk.to.
Cells marked "basic", "limited", or "draft only" reflect the specific feature scope documented by the vendor as of the date above; competitors ship updates frequently — if a cell is out of date, email hello@praxtalk.com and we'll re-verify within 24 hours.
Connects to everything your stack already runs.
240+ native integrations planned for v1.0 plus an open SDK. Atlas can read and write to any of them under your policy gates.
Pay for outcomes,
not seats you don't fill.
Every plan includes the full AI suite. You pay per AI-resolved conversation, not per agent. No surprise overage. Cancel anytime.
For solo founders shipping their first website. All channels, full AI, with PraxTalk badge.
- Unlimited live chat & email
- 1 seat · 100 AI resolutions / mo
- Atlas Resolver agent
- Community support
For growing CX teams. Add WhatsApp, voice, and the full Atlas suite.
- Everything in Spark
- Up to 25 seats
- $0.04 / AI resolution
- WhatsApp, SMS & voice
- Copilot for humans
For revenue teams running outbound + support on a single graph.
- Everything in Team
- Custom agent SDK
- Self-writing KB
- Salesforce, HubSpot, Linear sync
- Sentiment + routing engine
- SOC 2 Type II — committed at v1.0 GA
For regulated industries — HIPAA, finance, healthcare, gov.
- Everything in Scale
- HIPAA / BAA — on the v1.0 roadmap
- Single-tenant AI runtime
- Field-level PII redaction
- SAML SSO + SCIM
- Dedicated solutions architect
Stop staffing tickets.
Start resolving them.
Spin up PraxTalk in minutes. Migrate from Intercom, Crisp, LiveChat or Tawk in a single click. Free forever for 100 AI resolutions / month.