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Compare · vs Crisp

PraxTalk vs Crisp.

Crisp is the European indie-friendly chat tool — generous free tier, clean design, weaker AI agent and no autonomous-resolution story.

Crisp pricing

Free tier covers 2 seats; Mini at €25/site/mo and Essentials at €95/site/mo are per-website (so multi-brand teams pay per brand).

Source: crisp.chat/en/pricing/ · verified May 3, 2026

Where Crisp struggles

AI is limited to MagicReply suggestions — operator must accept; no confidence-thresholded auto-reply. Knowledge base import is manual.

Why teams switch to PraxTalk

PraxTalk's Atlas auto-sends above a threshold you control, drafts below it. Knowledge base ingests from a single URL via website crawl + sitemap parse — no manual paste needed.

Crisp is a trademark of Crisp IM SAS. Used here for comparative reference under fair use; PraxTalk is not affiliated with or endorsed by this vendor.

03Why Prax

One platform replaces the six tabs in your stack.

Tawk.to. Intercom. Crisp. LiveChat. Drift. HubSpot Chat. Most teams stitch two or three together. PraxTalk is built to consolidate the workflow — and add an autonomous AI layer none of them ship natively.

Capability
PraxTalk
Intercom
HubSpot Chat
LiveChat
Drift
Crisp
Tawk.to
Autonomous resolution agent
Multi-step actions, not just FAQ replies
add-on
basic
Unified inbox: chat, email, voice, WhatsApp
Single thread per customer across channels
partial
add-on
Action-taking AI (refunds, orders, CRM writes)
Atlas executes via your API, not just suggests
Self-writing knowledge base
AI drafts and PRs articles from resolved tickets
draft only
Field-level PII redaction before LLM call
Compliance-grade AI for healthcare & fintech
enterprise
Transparent per-resolution pricing
Pay only for AI conversations Atlas closes
$0.99/res
tiered
free
Open agent SDK + tool framework
Build custom agents in TypeScript
Free tier with full AI features
No credit card, all channels included
limited
2 seats

PraxTalk is in open beta — this table reflects the v1.0 release scope.

Comparison verified against each vendor's public pricing and product pages on May 3, 2026. Vendor names, logos, and trademarks are property of their respective owners — used here for comparative reference only under fair use. Sources: intercom.com/pricing, hubspot.com/products/service, livechat.com/pricing, drift.com/pricing, crisp.chat/pricing, tawk.to.

Cells marked "basic", "limited", or "draft only" reflect the specific feature scope documented by the vendor as of the date above; competitors ship updates frequently — if a cell is out of date, email hello@praxtalk.com and we'll re-verify within 24 hours.

06Pricing

Pay for outcomes,
not seats you don't fill.

Every plan includes the full AI suite. You pay per AI-resolved conversation, not per agent. No surprise overage. Cancel anytime.

Spark
$0forever

For solo founders shipping their first website. All channels, full AI, with PraxTalk badge.

  • Unlimited live chat & email
  • 1 seat · 100 AI resolutions / mo
  • Atlas Resolver agent
  • Community support
Team
$29/seat / mo

For growing CX teams. Add WhatsApp, voice, and the full Atlas suite.

  • Everything in Spark
  • Up to 25 seats
  • $0.04 / AI resolution
  • WhatsApp, SMS & voice
  • Copilot for humans
Most popular
Scale
$89/seat / mo

For revenue teams running outbound + support on a single graph.

  • Everything in Team
  • Custom agent SDK
  • Self-writing KB
  • Salesforce, HubSpot, Linear sync
  • Sentiment + routing engine
  • SOC 2 Type II — committed at v1.0 GA
Enterprise
Custom

For regulated industries — HIPAA, finance, healthcare, gov.

  • Everything in Scale
  • HIPAA / BAA — on the v1.0 roadmap
  • Single-tenant AI runtime
  • Field-level PII redaction
  • SAML SSO + SCIM
  • Dedicated solutions architect

Stop staffing tickets.
Start resolving them.

Spin up PraxTalk in minutes. Migrate from Intercom, Crisp, LiveChat or Tawk in a single click. Free forever for 100 AI resolutions / month.